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voice commerce

Voice Commerce to Reach $19B by 2023, but Major Improvements are Needed

Alexa: Get ready to boom. A new study from Juniper has found that e-commerce transactions via voice assistants are set to grow by 320 percent, but there are a few wrinkles to iron out first. 

Flipkart Uses Google Bot to Help Customers Haggle Online

Flipkart has worked with Google Zoo to develop a ‘Hagglebot’ for its annual online sale, with the immersive voice-based bot reportedly bringing an authentic market experience to the online platform.

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